Bookstore’s loss still stings

We loved you and miss you, McNally Robinson. Now we loathe you
Riley Brandt

For the past four years, McNally Robinson won Fast Forward’s Best of Calgary readers poll for best bookstore in town. This year’s different, of course. McNally Robinson’s gone, and the beautiful three-storey Stephen Avenue space that once housed a literary paradise now sits empty. The storefront’s dark green trim has been repainted blue. Two posters in the window say: “SPORT CHEK COMING SOON.”

Almost a year has passed since McNally left town, and the loss is still a bitter one for book-buyers and writers alike. “It wasn’t handled very well,” says Simone Lee, owner of Pages, the city’s last remaining inner-city bookstore of any size. “Unfortunately, the insinuation from their press release was that Calgary couldn’t support a large literary bookstore, which really wasn’t the case.”

Traditionally, Fast Forward had two bookstore categories in our poll: one for new books and one for used books. This year we had to roll them into one category because there aren’t enough bookstores left. What could we list as options for new books? A couple local stores and a bunch of Chapters and Indigo locations? We couldn’t bring ourselves to do it.

It was a moment of sad realization: there aren’t enough bookstores left in town to sustain two categories. Used bookstores have been quickly disappearing, too. Kensington, once an inviting hotspot for bibliophiles, is now completely bereft of used bookstores, having lost five of them over the span of 18 months, according to Lee.

Which brings us back to McNally and that frustrating emptiness on Stephen Avenue. Passersby might be tempted to ask: What kind of city trades a beautiful downtown bookstore for golf clubs and jock straps?

But that’s not what happened. In reality, McNally Robinson made a heap of cash by selling their space in the Clarence Block. They bought it for $5 million in 2004 and last year sold it for more than $8 million. In other words, they made hordes of money while opening new stores in Winnipeg and Toronto. Yet the company still tried to make it look like Calgary was inhospitable to its literary venture.

“Current real estate prices in downtown Calgary make it difficult to sustain a bookstore,” owner Paul McNally said at the time. His statement made absolutely no sense, since McNally owned its building. Co-owner Tory McNally also blamed Calgary’s dead downtown. “When Calgarians finish work, they go home,” she told the Calgary Sun. “We fought against it for six years but if they want to go home I can't stop them.” The company, of course, made no effort to relocate outside downtown.

Looking at those Sport Chek signs in the window, it’s hard not to feel angry about McNally’s clumsy departure. Not because the store left town — that’s the owners’ right — but because its owners made it sound like the economic and literary climate further east was more welcoming, that Calgary was somehow inadequate. “A lot of people in the community were disappointed that that was the story that got out there,” says Lee. “It wasn’t really fair to their customers and their supporters and the authors and the publishers.”

John Manzo, a U of C sociology prof who ripped into the company on his blog after the closure announcement, wishes the company would have plainly stated its motivations instead of blaming Calgary. “When this kind of thing happens in Calgary, it’s always, ‘We’re a bunch of rednecks,’” says Manzo, a former McNally customer. “It’s so tiresome.” It’s also “incredibly insulting,” he adds.

In fact, Calgary has a thriving literary community — not just people who write, but also people who read. Business is humming at Pages. “We’re busier than ever,” says Lee.

And a block away from the old McNally site, boutique press Freehand Books has wowed the literary world with its success since it launched in 2007. “We’ve received just a phenomenal amount of support from the community here,” says Freehand managing editor Sarah Ivany.

So screw you, McNally Robinson! Your clumsy exit still hurts like a relationship gone sour. People in our city loved you. We miss you. And we loathe you for how you ditched us. I tried to call you for this story… but you wouldn’t even return my calls. That stings.

But what’s done is done. Calgary has eight Sport Cheks. Soon we’ll have a ninth.


Comments: 11

Jen N. wrote:

I'm saddened that you neglected to include the University of Calgary Bookstore in your list of independent bookstores in Calgary. It is Calgary's largest independent bookstore, is open to the public, and carries a huge selection of general interest books - just like what you would have found at McNally.

on Jun 11th, 2009 at 9:36am Report Abuse

roguenope wrote:

wow- i think that maybe the university bookstore should do a better job of promoting itself outside its campus..
and how is the university bookstore independent??

on Jun 11th, 2009 at 9:47am Report Abuse

fang wrote:

The university book store is great - but its location sucks!

- parking is expensive
- there is no other reason to go to that location unless you're a member of the gym or are taking classes - nothing else is close by - so you have to go there explicitly.
- It's close enough to the c-train - but again no othe reason to go there.


I also don't think it's selection came even close to Mcnally Robinson.

on Jun 11th, 2009 at 10:12am Report Abuse

pmjboyle wrote:

The U of C bookstore is indeed independent and does have an excellent selection, but it suffers from one very important setback: an utter lack of ambiance. Last time I checked, there's not a single place to sit--comfortable or otherwise--in the store and with its press-board ceiling and blank industrial decor, it feels more like a warehouse than a boutique for literature.

on Jun 11th, 2009 at 10:42am Report Abuse

John Manzo wrote:

fang- there are also people like me who are univ employees. But I agree, it's nothing like McNally.

on Jun 11th, 2009 at 11:35am Report Abuse

Jeremy Klaszus wrote:

Jen N — thanks for pointing that out. I'll suggest that we add the U of C bookstore to next year's list.

on Jun 11th, 2009 at 2:05pm Report Abuse

Calgary Cindy wrote:

The truth is, when I moved to Calgary I was appalled that McNally Robinson was considered a good bookstore! It had pretty slim pickings from my point of view; it was almost redneck-like in its approach to stock (which might be where they got the idea of blaming rednecks...) Lousy philosophy, science almost non-existent, not actually that great a selection of literature either. I love hanging out in bookstores but it took me all of 10 minutes to go through the first time, and it didn't improve after that. Good riddance!

on Jun 12th, 2009 at 3:17pm Report Abuse

Duncan Thaw wrote:

I would count the University as an indie as well; however, the manager there has no regard for the Canadian book industry or the laws that govern the industry. Instead of working with the Canadian publishers he does everything in his power to contravine Bill C-32 and work with only American suppliers... Yay U of C bookstore... my vote sticks with Owl's Nest, Self-Connection, Sentry Box, Pages, and the Glenbow shop.

on Jun 22nd, 2009 at 12:46pm Report Abuse

Mark C wrote:

I don't know why the spokesman for Pages would gleefully stick her tongue out at McNally. Since the new owners took over Pages isn't much more than boxes of those sales books, sold by grumpy staff. My wife actually thought a Coles had taken over.
What is wanted in a bookstore? Huge selection? Informed staff and public events? Concise buying by professional booksellers that weed through the garbage produced by grant driven publishers? A community hub?
McNally had most of these with a bad location. Other great bookstores have come and gone, and those hanging on have been reduced in terms of inventory and courage to take risks with their buying selections.
Face it, the only Canadian city with a good selection of large indies is Edmonton with Greenwoods and Audrys, both of which seem to be getting a bit long in the tooth.
Thank you Chapters/Indigo, thank you Amazon, we will all be reading Dan Brown and Laura Schlessinger sooner than later.

on Jun 23rd, 2009 at 6:17am Report Abuse

dog dog wrote:

Meh. They got out when they could get a good price for the real estate. Pretty shrewd move on their part.

I suppose if no one was willing to throw $8 million at them they'd still be around.

on Jun 25th, 2009 at 9:15am Report Abuse

Kirstin_M wrote:

@ Mark C: I don't shop there because it seems they stick their tongues out at science fiction and fantasy, which I think are thought-provoking and intelligent genres. Ah, well.

@ Cindy: Um, you went downstairs, right? How many walls of shelf did you need of science? There were hundreds of science books down there.

on Dec 30th, 2009 at 1:30am Report Abuse


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