Calgary film fest struggles with cash crunch

Local ticket company spent festival money to pay its debt
Wil Andruschak

The Calgary International Film Festival (CIFF) is facing a cash crunch on the eve of its 10th anniversary after a local ticketing company didn’t pay $120,000 it collected in ticket revenue from last September’s festival.

As well, a major sponsorship has fallen through, leaving the non-profit festival in financial distress at a time it was hoping to pay off old debt and break even. “It was a rough year,” says CIFF executive director Jacqueline Dupuis.

The co-founder of the Calgary-based company that handled CIFF’s ticketing last year says RepeatSeat Ltd. used most of CIFF’s ticket revenue to pay a subsidiary company’s debt. “[The lender was] making threats to basically put us out of business,” says RepeatSeat president Bob Christianson. “As a result of that, we used funds to keep ourselves alive in hope that all people would be kept alive.”

RepeatSeat’s other clients include Cineplex Entertainment, Sunshine Village Ski Resort and Canada Olympic Park. The international ticketing company boasted in a January news release that its 2008 movie ticket sales had increased by 223 per cent over the previous year, but by April, RepeatSeat’s recently acquired arcade subsidiary was up for receivership.

The company lost $9 million last year, inflating its accumulated deficit to more than $37 million by the end of 2008. “A lot of our revenue streams have come to a screeching halt because a lot of people aren’t spending their money on that entertainment dollar,” Christianson says.

The public company’s stock, traded on the TSX Venture Exchange, has a 52-week high of 20 cents. It’s now trading at one cent.

Christianson says he’s “extremely sorry” that RepeatSeat hasn’t repaid CIFF. He says the company plans to pay the festival back, but he doesn’t know when. “As with most things that are happening in today’s economic environment, things seem to take a lot longer than we hope they would.”

CIFF, however, has been promised payment before. “I have spoken with three of their directors and we’ve received assurances — and to date none of them have come to fruition,” says CIFF board president Domenic Venturo, adding that the situation is “unfortunate.” “We’re a not-for-profit and we derive a lot of our revenue from ticket sales.” The September 10-day festival features about 150 Canadian and international films.

The missing money is an enormous blow to an organization that’s striving to institutionalize itself in the city. “We’re a struggling, fledgling arts and cultural organization,” says Dupuis.

The festival is running out of options with RepeatSeat, she says, and is considering taking the company to court for the money. “If we do nothing, we get nothing, as has been proven thus far.”

CIFF also relies heavily on sponsorships, and a “delayed” sponsorship payment has added to the festival’s financial woes. Arcus Developments, builder of the stalled Astoria condo site downtown on 10th Ave. S.W., signed on as a “major sponsor” last year, but CIFF has yet to see the cash. “We’re still trying to collect it, but at some point our auditors will say that it’s gone too far too long and will force us to write it off as bad debt,” says Dupuis. (She wouldn’t disclose the dollar value of the sponsorship and phone calls to Astoria weren’t returned.)

While CIFF tries to recover its money, it’s also working to placate its creditors. Last month the festival sent a letter to creditors updating them on the “serious cash-flow issues” it is facing.

“Through 2007 and 2008, CIFF worked diligently to recover from debts incurred by previous festival management,” says the letter. “While we had made significant headway, progress has been further hindered by the current situation.” The letter asks creditors for patience.

The festival has chopped its debt by more than half, from $260,000 in 2006 to about $115,000. In light of that progress, Dupuis says the recent setbacks are disappointing. “This situation with RepeatSeat and Arcus shouldn’t have happened. We would have been on track to achieve our financial objectives. We’d be very close to being financially sustainable.”

The festival is working to ensure it avoids similar future setbacks. “It made it just that much more important to figure out, ‘Well, how do we protect ourselves from these situations?'” says Dupuis.

Despite the cash crunch, festival organizers are optimistic about CIFF’s future. The festival is launching a new membership program this year, as well as Mavericks, a new film competition for emerging filmmakers that Dupuis says will guide artistic direction and attract more support. “I really see that as the Holy Grail to ensure that the festival is on solid financial footing.”

Even though CIFF signed a five-year deal with RepeatSeat last year, it will handle its own ticketing this year using an internal system. The festival runs from September 25 to October 4.

“The future for the festival is very, very bright,” says Dupuis. “It’s just been a little clouded over these last six months.”

 


Comments: 7

maybelux wrote:

Not cool.

on Jul 23rd, 2009 at 10:55am Report Abuse

Just Jonathan wrote:

Wow, what a surprise. Hmmm, I like this part "
“Through 2007 and 2008, CIFF worked diligently to recover from debts incurred by previous festival management,” says the letter. “While we had made significant headway, progress has been further hindered by the current situation.” The letter asks creditors for patience."
Sounds like the current management. So hard to properly run a ticket program? Same President & core Directors right?
Just as long as the long term director's have no culpability nor accountability regarding Management's moves...the question begs to ask...just what exactly are the BOARD doing?
I attended an AGM whereas a question pertaining to a $20,000 discrepancy on their financials was explained as "in there somewhere" by the treasurer no less. She couldn't state clearly whether in 2006 if they posted a profit or loss. (they just "lost less" as it turned out......)
I expect more ACCOUNTABILITY from a Non Profit that gets our tax dollars. Incompetent & Ignorant.
The Chinese Communist Party are more forthcoming than these clowns.
In 2007, after 7 years, they had what, 8 paid members? Does that tell you anything?
Ask anyone involved in the past with this disfunctional group!

on Jul 23rd, 2009 at 6:18pm Report Abuse

Jessicorama wrote:

How is it the film fesitval's fault that one of their vendors clearly misappropriated funds? Keeping an arts festival going in Calgary is tough at the best of times - which we are not currently in. I hope the festival survives and thrives.

on Jul 24th, 2009 at 3:08pm Report Abuse

Jimbo wrote:

Just Jonathan, by the vitriolic nature of your comments it would appear that you have a personal beef with the festival that is proving an impediment your understanding of the situation as much as it has restricted your class. You have just enough facts, looks like, to be dangerously misinformed, or grudge-bearingly intent on disseminating misinformation. The article seems to be reasonably clear in it's assessment - when hundreds of thousands of dollars are misappropriated almost any business has difficulty, non-profit or for-profit. As far as running a ticket system, assuming you are a personal expert, perhaps Canada Olympic Park, Cineplex and other reputable large scale ventures that used Repeat Seat should receive the same undignified finger wagging. Given the fact that over 50,000 people regularly attend festival events - more than Folk Fest for example - it would appear that Calgarians resoundingly appreciate the festival. It is pretty easy to fling mud. How big a part of the solution have you been?

on Jul 27th, 2009 at 8:41am Report Abuse

Sal wrote:

Yeah Just Jonathon, as a long time volunteer who has heard from present and ex-staff I can confirm you obviously have a direct line on the grim state of leadership at the CIFF,

- loyalty to theBoard exec, or the Smartest Guys in the Room, trumps decision making, the potential and creative energies of staff and other board members that could actually contribute are stifled

-accounting confusion at a recent AGM, not a surprise either, I’ve heard from present and ex-staff on board politics skewing how the financials are reported,

-also right to question why the unnecessary decision to outsource to Repeat Seat with the service cost and risk, CIFF did have a surprisingly effective in house ticketing in prior years, set up and managed by staff and volunteers,

And what about Ms. Dupuis’s “Nero Fiddling while Rome Burns” leadership, in May of this year the Herald reported how Ms. Dupuis was proudly spending great gobs of cash at Cannes to promo the CIFF, she has enjoyed junkets to the Dubai and Cannes Film Fests, all when she was obviously already aware that the CIFF was at risk of a serious financial debt and when CIFF creditors are left hanging with others blamed for their bills not being paid? What exactly did they promote at Cannes, that the 2009 CIFF was worth a look as there may not be a follow up? I’m sure the CIFF management will need to put in a little extra effort in packaging the 2009n financials for to present to the 2010 AGM

Re: JIMBO blog, CIFF attendance #s over 50,000, better than the Folk Fest, give me a break, more evidence of creative number crunching with the financials and attendance, my reliable connections claim that it is unlikely the CIFF topped 40,000 in attendance in the last few years ,

Grim leadership yields grim results..

on Jul 29th, 2009 at 5:41pm Report Abuse

An observer wrote:

Sal and Just Jonathan: As a person who has attended, volunteered and worked for the festival this much I know is true. Over the past number of years various programmers and the ED have attended film festivals internationally through grants from various federal funding agencies. The funds could only be used to attend these festivals in particular - so Ms. Dupuis's trip to Cannes was not on CIFF's dollar at all. Nero was not fiddling. Use these dollars to attend these festivals or get nothing - get it? As for other errors in previous posts Ms. Dupuis has never been to the Dubai International Film Festival- it next takes place in December 2009 and cannot really be tied into attendance at the Cannes Film Festival. That is unless one is trying to spread rumors and half truths. Outsourcing to RepeatSeat an unnecessary risk? Absolutely - in hindsight. What were the CPO, Cineplex, Sunshine Village, etc thinking of?Reliable connections? I think not. Misinformed or willfully ignorant? Personal agenda? Perhaps.

on Sep 8th, 2009 at 1:24am Report Abuse

Just Jonathan wrote:

Hey Y'all.
Just to clarify a few points...
Obviously some people here have been exposed to the inside workings of CIFF.
I have nothing but the utmost respect for the volunteers & staff busting their butts to make the festival work.
I volunteered and helped in capacities that exceeded CIFF's guidelines and met with principal employees in confidence regarding their grave concerns and frustrations (they came to me).

When I attended my first AGM and I was labelled as a troublemaker for asking "questions". Things like a review of specific gala's (in a pro & con sense), non existent P & L (profit/loss) projection statements....sailing blind is not how to run a business venture. Also, clear & concise & HONEST staff / volunteer feedback UNCENSORED by the Board. Are those bad queries?
I suggested a strong membership drive to generate a consistent ca$h flow plus a stable of passionate film fans to draw upon for volunteers or sponsors. In my humble opinion those are logical priorities. Plus it provides CONTINUITY.
Not a priority 3 years ago but now it is?
I also asked why the president stated that it didn't matter if they lost money because CIFF is a non-profit. He refused to reply. Hmmm, that's a peculiar take on a non-profit. But bill$ need to be paid regardless correct?
FYI, that AGM ended with a 78 yr old six year volunteer who left in tears after she was berated for asking about financial information. AN AGM is to facillitate information. The AGM ran 27 ! minutes because the board muddled the communication of the agenda and closed the question process.
The most unprofessional AGM I have EVER attended.

The following year after 2 cancelled AGM's...ahem...I clearly stated at the official AGM I refused to accept the minutes of the previous AGM introduced, as they had been adjusted / censored to present a neat and tidy affair. I suggested that they film or record future AGM's for accuracy. Imagine how well that was received. No why would that be? A film festival can't film their own AGM?
The second most unprofessional AGM I ever attended, only tempered by a Calgary Arts Development representitive who's attendance that made them be on guard. Had to cut off early due to time constraints....that's planning!

I have oodles of emails from board directors/ employees that contradict actually what what was to be done and then weren't.
Making rule changes to their bylaws without following proper procedures....I spoke to the gov't regulatory bodies at length pertaining to that (with a tepid enforcement process available)

But all in all, how much energy can one expend? One can be concerned for the LONG term well being of the festival but when
faced with obnoxious & obtuse attitudes....well we all have to pick our battles I guess.
As per Ms Dupuis travel expenses I made no comments nor have no opinion as I have not been privy to the facts at hand.

I apologize if my initial comments were misconstrued as hyper critical. It was more an expression of frustration.
I guess the proof is in the pudding. How is CIFF doing?
I still love the films though......

on Sep 10th, 2009 at 5:50pm Report Abuse


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